Manage and streamline operations across multiple locations, sales channels, and employees to has improve efficiency and your bottom line.

Frequently Asked Questions

Do you deliver all over Bangladesh? How long does delivery take?

Yes, we do! Whether you are in Dhaka or any remote corner of the country, ZENSE will bring your favorite gadgets right to your doorstep. For customers inside Dhaka, you can expect your package within 24–48 hours. For those outside Dhaka, it usually takes 3–5 business days.

Can I check my product before paying the delivery man?

Absolutely! We offer a "check-on-delivery" service so you can ensure your product is exactly what you ordered before completing the payment.

What is your return policy?

We want you to love your purchase! If you receive a faulty product or it doesn't match the description, you can return it within 7 days. Just make sure to keep the original packaging intact.

How do I claim a warranty for my Smart Geyser Switch?

It’s easy! Just reach out to our support team via phone (01329718995) or email with your order ID, and we will guide you through the process.

Are your smart switches compatible with my existing home wiring?

Most of our ZENSE smart switches are designed to fit standard Bangladeshi wiring. If you're unsure, our team can provide a quick consultation before you buy!

Do I need a technician to install the Pump-Motor Smart Controller?

While many of our tech-savvy customers install it themselves using our guides, we always recommend a professional electrician for safety. We can also provide remote video guidance if you need a hand!

How can I reach or contact you?

We'd love to hear from you! You can reach the ZENSE team through any of the following ways:

  • Call us: 01329718995 (Available) 📞
  • Email: zensebd26@gmail.com 📧
  • Visit us: Cordova Scarlet, Suite # D-2, 2nd Floor, 15, Kakrail Road, Dhaka-1000, Bangladesh. 📍 We usually respond to emails within 24 hours!

Have A Question

LTR